Answers to common questions about our services.
Frequently Asked Questions
No, all payments are made directly to Helping Hand LLC on a monthly basis.
Helping Hand accepts various payment methods including credit cards, PayPal, and other common payment methods.
We offer companion care and concierge services designed to assist seniors with daily tasks and social interaction. Our services do not include medical care, but we can assist in arranging appointments with healthcare providers and following up with their plans.
We require one month’s notice for cancellations to avoid a cancellation fee. Please contact us as soon as possible if you need to cancel or reschedule.
Yes, all of our Helping Hands undergo thorough background checks, including motor vehicle checks, and are fully insured to ensure the safety and security of your loved ones.
To get started, simply contact us through our website, by phone, or by filling out the "Request Services" form. We’ll guide you through the process and match you with a Helping Hand that meets your needs.